Terms of Business
1. About Finance Link
Our mission is to provide a quality, personable service to all of our customers, whilst offering the best financial acceptance we can obtain. We pride ourselves on treating customers fairly and ensuring a seamless customer journey throughout the process.
2. Credit Searches
By submitting your application through the Finance Link website, you are allowing us to submit your details to a Third Party/Credit Reference Agency.
In order to assess your creditworthiness, we will send your details to our lending panel to complete a soft search. Details of our lending panel can be found here – https://www.myfinancelink.co.uk/privacypolicy
The personal information we have collected from you will be shared with fraud prevention agencies who will use it to prevent fraud and money-laundering and to verify your identity. If fraud is detected, you could be refused certain services, finance or employment. Further details of how your information will be used by us and these fraud prevention agencies, and your data protection rights, can be provided by contacting us.
The Lenders who we share your application with, will carry out a soft search of your credit file using the information you have provided to us, which will not leave a footprint. If your application is approved and you proceed and complete your application for finance, a footprint will be recorded on your credit file by the lender you have chosen to complete your finance with. If you do not consent for Finance Link to submit your details to credit reference agencies, please do not submit an application.
3. Finance Options
Your details will be passed to the lenders with whom Finance Link work with. These lenders will carry out credit checks of their own and may check your details with fraud prevention agencies. This group of lenders provide us with a wide range of credit products and as a broker we will try to obtain you the best finance acceptance.
We will not give you advice or recommendations, however we will provide you will all the information for you to make an informed decision. We may receive commission from lenders for introducing your application to them. Commission payments can vary based on each individual case. Finance Link will not charge you a fee for the service it provides.
JLB Ltd T/A Finance Link is authorised and regulated by the Financial Conduct Authority (FRN: 927340). We act as a credit broker not a lender. We can introduce you to a limited number of lenders who may be able to offer you finance facilities for your purchase. We will only introduce you to these lenders. We may receive a commission payment from the finance provider if you decide to enter into an agreement with them. You may be able to obtain finance for your purchase from other lenders and you are encouraged to seek alternative quotations. If you would like to know how we handle complaints, our complaints policy can be found here – www.myfinancelink.co.uk/complaints
You can also find information about referring a complaint to the Financial Ombudsman Service (FOS) at financial-ombudsman.org.uk